What is Mexitraders minimum order?
Our minimum order should be $200. Orders under this amount may be accepted at Mexitraders discretion however may incur additional handling charges. Existing clients wishing to trial new product lines may place smaller orders. Note that our wholesale catalogue prices do not include GST.
How can an order be placed?
Mexitraders offer the following order options
- Place your order online (you must have an account with us: be a retail business, in order to do so)
- Phone: 02 9938 5549, if outside Australia +61 2 9938 5549
- Email: firstname.lastname@example.org
- Directly at Trade Fairs
Price lists available on request, or may be emailed in PDF.
Damaged stock and shortages
All care is taken to check items before shipping them and also with packaging to suit the item, despite this sometimes an item may arrive damaged or a shortage may occur. In this case the damage or shortage must be reported within 14 days of delivery of stock and we will instruct you on how to handle this item. We may either replace or credit this item. If an item is obviously damaged on arrival, please notify us as soon as possible. We do not issue credits on stock damaged in your store. Items like open weave hammocks should be handled with care by staff and clients.
Accounts & Credit Terms
New accounts are required to pay proforma and the easiest and fastest way to process this is: paying at checkout via credit card or direct deposit (our banking details will be provided on the proforma invoice). We accept Visa and MasterCard and we do not charge a transaction fee on any credit card payments. If you wish to use our 30 day credit facility then a fully completed credit application is required to be filled out and approved by Mexitraders. When approved, we are happy to extend you 30 days credit from date of invoice. Any accounts falling over this may have their credit facility removed, and no further orders will be processed.
To recieve a copy of Mexitraders terms and conditions and a credit application form please email email@example.com
What is the Stock for Freight policy?
We directly import all our products and understand what a burden freight charges are on a small business. Mexitraders offer a stock for freight policy for all orders over $1000.00 to anywhere in Australia or New Zealand. In a nutshell it means we will add bonus stock to your order (our choice but always matching with your order) that when sold by you at RRP will allow you to fully recoup the cost of your freight for the order. This is a great deal especially designed to assist retailers in remote locations.
*Please note this policy does not apply in conjunction with other offers or discounts.